Frequently Asked Questions

  • Why is this a Sporthorse project? ETC is owned by Sporthorse.
  • PEVS is our Veterinary Partner who provides all veterinary services
  • Who do I pay? Your paid subscription is with Sporthorse.
  • How much is the cost? $75 per horse per month. 1 year subscription term.
  • Can I cancel? Cancellations are allowed only upon the death of the horse, or in certain circumstances which Sporthorse management determines legit.
  • Can I transfer my subscription? Yes. Determined on a case by case basis.
  • How is the billing handled for vet services? Performance Equine Vets will supply you a detailed invoice for all services performed.  All ETC qualifying services will be marked as paid by ETC on your invoices.
  • Can I add additional Veterinary services during the ETC appointment? Yes! Pending time availability.
  • Can I add additional services for a non ETC horse, during an ETC Free Farm call?  Yes!  Pending time availability.
  • What blood tests are included? CBC, Chem, Fecal, and eActh for horses over 13. Coggins once yearly. All performed during the SPRING vaccination appt.
  • Can I have additional blood tests run? Yes. Billed at normal rates.
  • What Vaccines are included? – Rabies, Eastern/Western Encephalitis and Tetanus (EWT), Influenza/Rhinopneumonitis (Flu Rhino), and West Nile Virus.
  • What are Online Veterinary Consults? 30 minute zoom call with a vet to discuss a specific condition for a horse currently enrolled.
  • How do I book a consultation? Complete a Virtual Workup first, then book your appointment.
  • What is a Virtual Workup? An online history and exam concerning a specific condition.
  • What are medical reminders? Scheduled notifications to remind you of upcoming rechecks and more.
  • What are the discounts associated with the geriatric horse? ETC Members will receive an additional 5% discount on all products in the Senior Collection of the Vet Supply.
  • What qualifies for a free farm call? First, all Free Farm calls must be within a 30-minute drive time from the clinic and are only available during regular business hours. ETC Spring and Fall vaccinations receive Free Farm calls. All Veterinary Examinations for a specific condition qualify. Euthanasia of enrolled horses qualify for Free Farm calls.
  • Do emergencies qualify for free farm calls? Yes. Must be during normal business hours (9am-5pm Monday – Friday) and within 30 minutes from the clinic. Farm Call and Emergency Fees apply to all services performed after hours.
  • What if I am more than 30 minutes away? Horses residing 30 minutes – 1 hr drive from Performance Equine Vets receive one (1) free SPRING (or Fall) farm call. for wellness services to include vaccinations, coggins, bloodwork & rabies.
  • Do you offer a Virtual program? Yes.  ETC Virtual is for clients living anywhere in the world. Qualify for Online Consultations,Virtual Workups and Discounts on veterinary supplies.
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